Privacy Policy

Privacy Policy for Luxury Furniture Collection

Effective Date: 12/10/2024

At Luxury Furniture Collection, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from our website www.luxuryfurniturecollection.com in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of your data in accordance with this policy.

  1. Information We Collect

We collect and process the following types of personal data:

  • Personal Information: Name, address, email address, phone number, and payment information.
  • Transaction Information: Purchase history, order details, delivery preferences.
  • Technical Information: IP address, browser type, device information, and cookie data.
  • Marketing Preferences: Information about your communication preferences and interests in our products.
  1. How We Use Your Data

We use your personal data for the following purposes:

  • To process your orders: Including payments, delivery, returns, and refunds.
  • Customer service: To respond to your inquiries or requests.
  • Personalisation: To tailor content, offers, and recommendations based on your preferences and past purchases.
  • Marketing: To send you promotional emails, newsletters, or offers if you have opted in. You can opt-out at any time.
  • Improving our website: Analysing how our website is used to improve functionality and user experience.
  1. Sharing Your Information

We will never sell your personal information to third parties. However, we may share your data with:

  • Service providers: Such as payment processors, delivery companies, and marketing service providers to fulfil our obligations.
  • Legal requirements: When necessary to comply with a legal obligation or to protect our rights.
  1. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Once your data is no longer required, we will securely delete or anonymise it.

  1. Your Rights

Under GDPR, you have the following rights:

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or incomplete personal data.
  • Right to erasure: You can request that we delete your personal data, subject to certain legal conditions.
  • Right to restrict processing: You can request to limit the way we use your data.
  • Right to data portability: You can request a copy of your data in a commonly used format.
  • Right to object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at info@luxuryfurniturecollection.com

  1. Security

We take appropriate technical and organizational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

  1. Cookies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device when you visit our site. You can control the use of cookies through your browser settings.

For more details, please refer to our Cookie Policy.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Luxury Furniture Collection
Email: info@luxuryfurniturecollection.com
Address: Unit 143564, PO Box 7169, Poole, BH15 9EL